HSBC hiring for the post of Contact Centre Representative. A student from various disciplines can apply for the HSBC off-campus drive 2023. Interested and eligible candidates can read more details below
About HSBC:
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.
HSBC Recruitment 2023:
| Company Name | HSBC |
| Post Name | Contact Centre Representative |
| Salary | up to ₹6 LPA* |
| Experience | 0-1 yr |
| Batch | 2023/22/21/20/19/18 |
| Job Location | Work From Home |
| Last date to apply | 06-Feb-2023 |
Job Description:
HSBC is hiring candidates for the post of Contact Centre Representative.
Job Responsibilities:
- Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.
- Delivers what is promised in line with customer expectations
- Offers value added products and services based on customer needs analysis and ensures customer understanding of those products
- Individual service, quality and sales targets through proactively introducing customers to new and value adding products and services that meets their needs.
- Targets on efficiency, quality and effectiveness.
- Adherence to documented policies an procedures.
Eligibility Criteria:
- Must have education standard to at least high school diploma and be of a legal working age.
Preferred skill:
- Must be proficient language(s) required by the process
- Open to working flexible shifting schedules
- Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
- Takes pride in delivering what is promised in line with the customer and service expectations
- Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
- Ability to work in a high-volume, fast paced environment is required
- Proficiency with personal computers and basic software packages and specialised applications.
- Excellent communication skills and is polite and friendly at all times.
- Displays patience and empathy.
How to Apply for HSBC Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by clicking on
APPLY HERE
Join our Official Telegram Channel: Click Here
Join our Official Daily MCQ's Telegram Channel: Click Here
If you face any issues while applying. Do let us know in the comment section.
